Return and Refund Policyadmin / 2012-01-04
Please study the following policies carefully as they contain the terms of sale that govern your purchases at the website. They set out your rights and obligations with respect to your purchases, including important limitations and exclusions. Your placement of an order at the website constitutes your agreement that these policies apply to the order, so be certain you understand them before you place your order.
If you want to cancel a transaction, please send us a letter with your PayPal email and give the reason why you want to cancel it. Without giving a reason, your cancel may be refused. You can send your email to us in firstname.lastname@example.org.
If you have placed a purchase on an incorrect realm (server) or faction in your game, please contact our Live Chat Support,call or e-mail us immediately.
(1)To make sure of the fastest delivery,we may need to mail your golds to you in the game if you are not available.After that,we will call you or send you an email for your confirmation.Under this circumstance,you need to reply us within 3 days ,or we will take it as you have received them.Thanks for your understanding.
(2)We honor requests for the refund on the following reason: Non-delivery order can get a full refund without doubt. Non-delivery customer can cancel orders at any time.Please be patient, refund will be processed as soon as possible. Since our accountants aren't working 24 hours a day, sometimes the refund time might take 30 minutes or a little longer. No matter what, we assure you can get refund within 24-48 hours.
(3)Friendly Notice: Before you buying wow gold, you should make sure that you have chosen the right server or faction and even the right amount of world of warcraft gold to ensure the smooth and successful trade between us.
(4)We can't make refund for the power leveling order which has completed. During the process of power leveling, the partial refund can be released.
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